PRIVACY POLICY

One Source Connection LLC

1. OVERVIEW

One Source Connection LLC ("we," "us," "our," or "Company") provides business funding and credit repair services. This Privacy Policy describes how we collect, use, and share your personal information when you use our services, website, or communicate with us via SMS, email, or phone.

Contact Information:

Company: One Source Connection LLC

Website: theonesourceconnection.com

Email: [email protected]

Phone: +1 279-348-2204

Address: 5960 S Land Park Dr #1173, Sacramento, CA 95822, United States

2. INFORMATION WE COLLECT

Personal Information:

Name and contact information (email, address)

Phone number (mobile and landline)

Financial information and credit reports

Business information and documentation

Communication history (calls, texts, emails)

Automatically Collected Information:

Device information (IP address, browser type)

Website usage data and analyticsLocation data (if permitted)

Cookies and similar tracking technologies

Communication Records:

SMS/text message content and delivery receipts

Call recordings for quality and training purposes

Email correspondence and attachments

Customer service interaction history

3. HOW WE USE YOUR INFORMATION

Primary Uses:

Providing business funding and credit repair services

Communicating service updates and notifications

Processing applications and financial assessments

Customer support and account management

Legal compliance and fraud prevention

Marketing Communications:

Service-related updates and announcements

Educational content about funding and credit

Promotional offers (with your consent)

Industry news and market updates

Customer satisfaction surveys

4. SMS/TEXT MESSAGING PRIVACY

Consent and Opt-In:

We only send SMS messages with explicit consent

You may opt-in via website forms, phone, or text

We do not sell or rent SMS consent data

All SMS communications include opt-out instructions

Message Types:

Service-related messages (2-way texting)

Promotional messages (with consent only)

Account alerts and notifications

Appointment reminders and confirmations

Data Security for SMS:

All message data is encrypted in transit and storage

Message content is only accessible to authorized staff

We retain message history for service delivery purposes

No third-party access to message content without consent

5. OUR ROLE

As a Business:

We are not a consumer reporting agency

We do not make credit decisions

Funding and customer service flow

Funding and credit request

We provide business funding consultation services

We connect clients with funding partners and lenders

Data Security for SMS:

All message data is encrypted in transit and storage

Message content is only accessible to authorized staff

Message history retained only during business relationship

No third-party access to message content without consent

6. WE DO NOT sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Partner Sharing:

Approved partners (loan transaction management)

Technology vendors (for website and SMS functionality)

Professional service providers (legal, accounting)

Compliance partners (identity verification, compliance)

Legal Requirements:

Law enforcement agencies (when legally required)

Regulatory authoritiesCourt orders and legal processes

Emergency situations (for safety protection)

Business Operations:

Service providers that help deliver our services

Professional advisors (accountants, lawyers, consultants)

Third parties authorized by authenticated agreement requests

Business partners in joint service offerings

Protection Measures:

All third parties must meet our security standards

Data sharing agreements with certified providers

Limited access on a need-to-know basis

Multi-factor authentication for database access

Regular security audits and compliance reviews

Employee background checks and training

Incident response and data breach protocols

Storage and Security:

Encrypted data storage and transmission

Access controls and user authentication

Network security monitoring and threat detection

Notification to affected customers within 72 hours

Cooperation with law enforcement and regulatory agencies

7. YOUR PRIVACY RIGHTS

Access and Correction:

Request access to your personal informationCorrect inaccurate or incomplete dataUpdate your contact preferences and opt-out settingsReview your funding and communication historyRequest data portability (where applicable)

Communication Preferences:

Unsubscribe from promotional emails anytimeTransfer your information to another service providerCommercial text message history and recordsOpt-out of sales or sharing (where applicable)

California Residents:

Right to know what personal information we collectRight to access your information (free, 1x annually)Right to correct inaccurate personal informationRight to delete personal information (with exceptions)Right to opt-out of sale/sharing of personal information

To Exercise Rights:

Email: [email protected]: +1 279-348-2204Mail: [Your Business Address]Response timeframe: 30 days maximum response timeline

8. LEGAL REQUIREMENTS

US Telephone Consumer Protection Act (TCPA):

We comply with all TCPA requirements for SMS communicationsExpress written consent obtained for promotional messagesClear identification and customer regulationsOpt-out instructions provided in every messageDo Not Call Registry compliance

CAN-SPAM Act:

Clear subject lines and sender identificationValid physical business address in emailsHonor opt-out requests within 10 business daysNo false or misleading header informationRegular compliance audits and staff training

9. CHILDREN'S PRIVACY

We do not knowingly collect information from children under 13. If we discover we have collected information from a child under 13, we will delete the information immediately. Parents with questions should contact us at [email protected].

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

Changes in our business practicesLegal or regulatory requirementsNew technologies or servicesIndustry best practices

Notification Process:

Important changes affectingNotice of Changes:Posted on our website with effective date changesEmail notification for material changesSMS notice for significant policy changesContinued use constitutes acceptance of changes

11. CONTACT INFORMATION

Privacy Questions and Requests:

For any privacy-related questions, requests, or concerns, contact us:

Email: [email protected]

Phone: +1 279-348-2204

Mail: 5960 S Land Park Dr #1173, Sacramento, CA 95822, United States

Website: theonesourceconnection.com

One Source Connection LLC
Business Hours:

Monday - Friday: 9 AM - 6 PM EST

Services Offered:

Business Funding Credit Repair Services Financial Consultation Funding Partner Network

Emergency Privacy Concerns:

Call +1 279-348-2204 and leave message
Monday - Friday: 9 AM - 6 PM EST;

Return within 24 hours
After Hours: 48-72 hours;

Email response preferred

11. ACKNOWLEDGMENT

By using our services, visiting our website, or providing your contact information, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy and consent to our collection, use and disclosure of your information as described.

© 2025 One Source Connection LLC. All rights reserved.